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Microsoft Reviews

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Overall Rating

5.0
6 Reviews
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About Microsoft

Microsoft offers a wide array of products and services catering to various needs. The Microsoft 365 suite includes popular apps like Word, Excel, PowerPoint, and Outlook, along with services such as OneDrive for cloud storage and Teams for collaboration. The company also provides Windows operating system, Surface devices, and Xbox gaming consoles. For businesses, Microsoft offers Azure cloud services, Dynamics 365 for enterprise resource planning, and Power Platform for app development. Additionally, Microsoft is integrating AI capabilities across its products, enhancing user experience and productivity.

Microsoft Pros & Cons

Pros of Microsoft 365:

  1. Latest Version Access: Always entitled to download the latest version, ensuring access to the latest features and security updates.
  2. Superior Security Features: Impressive backup and resilience, along with cutting-edge security features like data encryption and multi-factor authentication.
  3. Easy Collaboration: Real-time document co-authoring, seamless integration with other Microsoft products, and robust collaboration tools like Teams.
  4. Flexibility and Accessibility: Work from anywhere with an internet connection, accessing email, files, and essential programs like Word and Excel.
  5. Subscription-Based Model: Pay on a subscription basis, reducing upfront costs and allowing for scalability and customization of plans.
  6. Regular Updates: Continuous improvements and new features, including enterprise-grade security and AI-powered tools.

Cons of Microsoft 365:

  1. Steep Learning Curve: May be challenging for users unfamiliar with Microsoft products, especially for those with a simpler user experience preference.
  2. Feature Overload: Some users might find the extensive feature set overwhelming, especially if they only need basic tools like word processing or spreadsheet editing.
  3. Syncing Issues: Potential issues with file syncing, particularly when working simultaneously on documents.
  4. Cost: Can be expensive, especially for business purposes, although the subscription model offers flexibility and value for money.

Summary: Microsoft 365 offers robust security, seamless collaboration, and flexibility, making it a powerful tool for businesses and individuals. However, it may have a steep learning curve and potential syncing issues, and its feature-rich nature can be overwhelming for some users.

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Microsoft Customer Reviews (6)

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Nadine Eichelberger
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Feb 10, 2023
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Feb 8, 2023
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Microsoft Customer’s Q&A

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Microsoft Features and Benefits

Key Features and Benefits of Microsoft 365:

  1. Seamless Integration & Collaboration:

    • Microsoft Teams: Real-time document collaboration, chat, and video communication from a single platform.
    • OneDrive and SharePoint: Cloud-based storage and file management, ensuring files are always up to date and accessible from any device.
  2. AI-Driven Productivity:

    • PowerPoint Designer: AI-driven design recommendations for slides.
    • Excel Insights: AI to identify patterns in data.
    • Word Editor: AI writing assistant for grammar, style, and clarity suggestions.
  3. Advanced Security Features:

    • Data Loss Prevention: Protects sensitive business data.
    • Advanced Threat Protection: Defends against cyber threats, including email and attachment security.
    • Multi-Factor Authentication: Enhances identity verification.
  4. Access Anywhere, Anytime:

    • Cloud-Based Services: Access emails, files, and applications from any device and location.
    • OneDrive Cloud Storage: 1 TB of storage for backing up and accessing files across all devices.
  5. Scalable and Flexible:

    • Subscription Plans: Tailored to different business sizes and needs, ensuring cost-effectiveness.
    • Unified Admin Console: Simplifies IT management with a single console for user, device, and data management.
  6. Enhanced Communication:

    • Microsoft Teams: Enhances communication and collaboration with instant messaging, audio, and video calls.
    • Microsoft Stream: Secure video sharing for collaboration and training sessions.
  7. Business Analytics:

    • Power BI: Provides insights into organizational data for informed decision-making.
  8. Customization and Automation:

    • Microsoft Power Apps: Build customized applications with little coding knowledge.
    • Microsoft Power Automate: Automate workflows across applications with templates and integrations.
  9. Comprehensive Support:

    • Ongoing Technical Support: Chat or phone support for Windows 10 and all included apps.

These features and benefits collectively make Microsoft 365 a powerful tool for enhancing productivity, collaboration, and security in both business and educational settings.

Microsoft Pricing

Microsoft offers various pricing plans for different needs, including business and personal use. Here are the key plans and their prices:

Microsoft 365 Business Plans

  • Microsoft 365 Business Basic:

    • Price: $6.00 per user/month (annual subscription)
    • Features:
      • Identity, access, and user management for up to 300 employees
      • Custom business email (you@yourbusiness.com)
      • Web and mobile versions of Word, Excel, PowerPoint, and Outlook
      • Chat, call, and video conference with Microsoft Teams
      • 1 TB of cloud storage per employee
      • 10+ additional apps for business needs (Bookings, Planner, Forms, etc.)
      • Automatic spam and malware filtering
      • Anytime phone and web support.
  • Microsoft 365 Business Standard:

    • Price: $12.50 per user/month (annual subscription)
    • Features:
      • Everything in Business Basic, plus:
        • Desktop versions of Word, Excel, PowerPoint, and Outlook
        • Webinars with attendee registration and reporting
        • Collaborative workspaces using Microsoft Loop
        • Video editing and design tools with Microsoft Clipchamp.
  • Microsoft 365 Business Premium:

    • Price: $22.00 per user/month (annual subscription)
    • Features:
      • Everything in Business Standard, plus:
        • Advanced identity and access management
        • Enhanced cyberthreat protection against viruses and phishing attacks
        • Enterprise-grade device and endpoint protection
        • Discover, classify, and protect sensitive information.

Microsoft 365 Apps for Business

  • Price: $8.25 per user/month (annual subscription)
  • Features:
    • Desktop versions of Word, Excel, PowerPoint, and Outlook
    • 1 TB of cloud storage per user
    • Anytime phone and web support.

Microsoft 365 Enterprise Plans

  • Microsoft 365 E3 (no Teams):

    • Price: $33.75 per user/month (annual commitment)
    • Features:
      • Microsoft 365 apps for desktop and mobile
      • Windows for Enterprise
      • 1 TB of cloud storage
      • Core security and identity management capabilities.
  • Microsoft 365 E5 (no Teams):

    • Price: $54.75 per user/month (annual commitment)
    • Features:
      • Everything in Microsoft 365 E3, plus:
        • Advanced security and compliance capabilities
        • Scalable business analytics with Power BI.
  • Microsoft 365 F3:

    • Price: $8.00 per user/month (annual commitment)
    • Features:
      • Web and mobile versions of Microsoft 365 apps
      • Standard security capabilities
      • Centralized hub for collaboration and productivity
      • Custom apps to automate tasks and processes.

Microsoft 365 Personal and Family Plans

  • Microsoft 365 Personal:

    • Price: $69.99 per year
    • Features:
      • 1 TB of cloud storage
      • Premium desktop, web, and mobile versions of Word, Excel, PowerPoint, OneNote, and other apps
      • Ad-free Outlook web, desktop, and mobile email and calendar with advanced security features
      • Advanced file and photo protection with OneDrive
      • Access to Microsoft support experts
      • Data and device protection with Microsoft Defender.
  • Microsoft 365 Family:

    • Price: $99.99 per year
    • Features:
      • Up to 6 TB of cloud storage (1 TB per person)
      • Premium desktop, web, and mobile versions of Word, Excel, PowerPoint, OneNote, and other apps
      • Ad-free Outlook web, desktop, and mobile email and calendar with advanced security features
      • Advanced file and photo protection with OneDrive
      • Access to Microsoft support experts
      • Data and device protection for the entire family with Microsoft Defender.

For detailed information and to compare all plans, visit the official Microsoft 365 pricing page.

About Microsoft.com Payment Method?

Microsoft.com allows customers to add a variety of payment methods to their accounts, including credit cards, debit cards, bank accounts, PayPal, and mobile phone billing. Not all payment methods are supported in every region, and the options available may vary. Customers can manage their payment methods through the Microsoft account dashboard, where they can add new details or update existing ones. For business products and services, Microsoft accepts credit cards and debit cards, and in some cases, wire transfers may be used to pay invoices.

Microsoft FAQs

FAQ

Microsoft Alternatives

Here are some alternatives to Microsoft.com:

  1. Google Workspace: A cloud-based productivity suite that helps teams communicate, collaborate and get things done from anywhere and on any device.
  2. Monday.Com: A cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work.
  3. ONLYOFFICE Workspace: An office suite that combines text, spreadsheet and presentation editors allowing to create, view and edit documents.
  4. Zoho Mail: An integrated business suite for managing entire businesses on the cloud.
  5. LibreOffice: A powerful office suite, its clean interface and feature-rich tools help you unleash your creativity and enhance your productivity.
  6. Apple iWork: A suite of productivity tools designed for Apple devices.
  7. Corel WordPerfect Office: An office suite for creating documents, spreadsheets, and presentations.
  8. SoftMaker Office: An office suite that is compatible with Microsoft Office, yet it is faster, less bloated, and more efficient.
  9. The Document Foundation: A non-profit organization that promotes open-source document handling software.
  10. G Suite: A suite of cloud computing, productivity and collaboration tools, software and products developed by Google.

Please note that each platform has its own strengths and weaknesses, and the best choice depends on your specific needs and circumstances. It's always a good idea to try out a few different options and see which one works best for you. Hope this helps!

FAQ

How To Open A Microsoft Account?

To open an account on Microsoft.com, follow these steps:

  1. Open a web browser and go to Microsoft.com.
  2. Click on the Account icon, a small circle with a humanoid design inside it, located in the upper right corner of the screen.
  3. Click Create one!.
  4. Follow the directions and enter the required information, such as your name, birth date, and gender.
  5. Review the Microsoft Services Agreement and privacy statement, then click Create account.

Remember, the email address used to sign into your Microsoft account can be from Outlook.com, Hotmail.com, Gmail, Yahoo, or other providers. You may already have an account if you can use an email address, Skype ID, or phone number to sign into your Windows PC, Xbox, or Microsoft services like Microsoft 365. If you're creating an account for a child, a parent or guardian will also need to sign in to finish setting up the account. Hope this helps!

FAQ

About Microsoft.com Prices and Cost?

Microsoft.com offers various pricing options for its products and services. The Microsoft 365 Personal plan is priced at $69.99/year, allowing use on up to five devices and includes 1 TB of cloud storage. For families, the Microsoft 365 Family plan costs $99.99/year, suitable for up to six people with up to 6 TB of cloud storage (1 TB per person). For those preferring a one-time purchase, Office Home & Student 2021 is available at $149.99. Prices for business-oriented services like Microsoft 365 Business Basic start from $6/user/month, with other tiers offering additional features at higher price points. Azure services are priced based on usage, with a pricing calculator available to estimate monthly costs.

FAQ

About Microsoft.com Popular Products and Services?

Microsoft.com is known for a variety of products and services that cater to personal, business, and development needs. Among the most popular are the Microsoft 365 suite with applications like Word, Excel, PowerPoint, and Outlook, as well as OneDrive for cloud storage and Teams for collaboration. The Windows operating system remains a cornerstone product, alongside Surface devices and Xbox gaming consoles. For developers and businesses, Azure cloud services and Dynamics 365 are key offerings, and the Power Platform supports app development. Microsoft is also focusing on integrating AI capabilities across its range to enhance user experience and productivity.

FAQ

What are the key features of Microsoft 365?

Microsoft 365 is a comprehensive suite that includes collaboration and communication tools across multiple devices and services. Key features include Microsoft 365 Apps for enterprise, which provides access to familiar desktop apps like Word, PowerPoint, Excel, Outlook, and Teams with exclusive intelligent capabilities and the ability to deploy on multiple devices. Microsoft 365 Groups enhances teamwork by connecting users with colleagues, information, and applications. Microsoft Forms allows for the creation of custom quizzes, surveys, and questionnaires with built-in analytics. Delve offers personalized search and discovery across Microsoft 365, while Microsoft Graph API enables the building of custom apps that connect to a wealth of resources. Microsoft Lists helps track information and organize work. These features are designed to unify digital content creation, storage, and management with social tools for discovering and sharing information.

FAQ

Tell me more about the features of Microsoft Teams.

Microsoft Teams is a robust communication and collaboration platform that offers a variety of features to enhance productivity and teamwork. Among its key features are video conferencing, which supports large meetings, instant messaging for quick communication, and file sharing to collaborate on documents. Teams also includes Tabs for easy access to frequently used documents and apps, Status options to indicate availability, and Tasks to manage project work. Together mode creates a more engaging meeting experience by placing participants in a shared virtual space, while the Microsoft Immersive Reader helps improve reading and comprehension. Slash commands offer shortcuts for common actions, and the Virtual commute feature helps users wrap up their workday. Security is a priority, with data encryption for meetings, chats, calls, and files. Additionally, the TellMe Bot provides assistance within Teams, and the platform is fully integrated with Microsoft 365, allowing for seamless use of Office applications.

FAQ

What is Microsoft's shipping policy?

Microsoft offers free standard shipping on all orders with no minimum purchase amount. Expedited shipping options are also available for an additional fee. Delivery times vary depending on the shipping method and your location.
FAQ

How do I cancel an order or pre-order from Microsoft Store?

If you need to cancel an order or pre-order from the Microsoft Store, you can do so by signing in to your account on the Microsoft Store website and selecting the order you wish to cancel.
FAQ

What is Microsoft's payment policy?

You can add your credit card, debit card, bank account, PayPal account, or mobile phone as a new payment method for your Microsoft account.
FAQ

What is Microsoft's cancellation policy?

Customers are free to cancel their Microsoft subscription without any penalty by following the instruction provided on their website.
FAQ

How can I set up or change my preferred payment method on Microsoft.com?

set up or change preferred payment method on Microsoft.com

FAQ

Microsoft.com Return Policy?

The return policy at Microsoft.com offers a 60-day return window for almost any physical product, provided it is returned in like-new condition and in its original packaging. Eligible products can be returned by using a prepaid shipping label available through the 'Order history' page in the customer's Microsoft account. Once the return is received and processed, a refund is issued within 3-5 business days to the original payment method. There are exclusions to this policy, such as the Surface Hub, HoloLens, and Windows DevKit. As for the shipping policy, Microsoft.com provides free standard shipping on eligible products, with delivery times of 2-3 business days within the U.S. Expedited shipping options are also available for an additional cost. Products are shipped only to certain countries, and the store does not ship to personal mailboxes or U.S. territories other than Puerto Rico. Shipping to military (APO/FPO) addresses is available but without the ability to track the package within the military shipping network.

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